The Ebony Exchange Privacy Policy
Last Updated: 3/5/2025
Welcome to The Ebony Exchange! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theebonyexchange.com/ and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
- Account credentials (if you register an account)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Cookies and tracking technologies (see Section 6)
- Usage data, such as pages visited and time spent on the site
c. Vendor-Specific Information
If you are a vendor, we may collect additional details such as:
- Business name and description
- Bank account details for payouts
- Tax-related information
2. How We Use Your Information
We use the information collected for the following purposes:
- To create and manage your account
- To facilitate purchases and transactions
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To send order confirmations, updates, and promotional messages (you may opt out anytime)
- To improve our website’s functionality, security, and user experience
- To enforce our terms and policies
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following cases:
- With Vendors: When you make a purchase, relevant details are shared with the respective vendor.
- With Service Providers: We use third-party services for payment processing, analytics, and marketing.
- Legal Compliance: If required by law, court order, or governmental authority.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.
4. Data Retention & Security
We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data
- Restrict or object to certain data processing
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us at
- Customer Support Email: support@theebonyexchange.com
- Vendor Inquiries Email: vendors@theebonyexchange.com
- General Inquiries Email: info@theebonyexchange.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Ebony Exchange : info@theebonyexchange.com
By using our services, you acknowledge that you have read and understood this Privacy Policy.